Client Services

Arzz International Inc. dba Alexandre Birman (“Alexandre Birman,” “we,” “our,” or “us”) is committed to providing footwear and accessories, services, content, and related products to our customers. This Privacy Policy (“Privacy Policy”) applies to and governs any and all Personal Information (as defined below) you provide to us or we collect about you (“you,” “your,” or “user”) while visiting or using the www.AlexandreBirman.com website (“Website”). This Privacy Policy applies whether you access the Website through a personal computer, mobile device, or other device.

Together with our Terms and Conditions [https://alexandrebirman.com/pages/terms-of-use] (the “Terms”), this Privacy Policy is a legally binding agreement between you and Alexandre Birman. By accessing or using the Website or by registering for a User Account (as defined in the Terms), you consent to the Terms and the Privacy Policy, including our collection, use, and disclosure of your Personal Information as provided below. Please read this Privacy Policy carefully.

Personal Information Defined

We define “Personal Information” as your first and last name, your e-mail address, your home or other physical address, including a street name and name of a city or town, your telephone number, your social security number, any payment or financial information, or any other identifier that permits Alexandre Birman to contact a natural human person, like you, and/or any information that Alexandre Birman maintains that could be used to identify you in combination with any of the identifying information described above.

Personal Information does not include “aggregate” information, which is data we collect automatically about the use of the Website (“Aggregate Information”). The Privacy Policy does not restrict or limit our collection and use of such Aggregate Information, and we reserve the right to share such Aggregate Information with potential partners or other third parties without restriction. Aggregate Information does not include data we collect automatically about the use of the Website when combined with any information capable of identifying a natural human person.

Information That We Collect

Information You Give Us. We receive and store any Personal Information you post on or provide through the Website or through any other means, including when you register for a User Account, purchase our products, subscribe to our Services (as defined in the Terms), or request information from us. You understand that it is your choice to provide us with this information. You can choose not to provide such Personal Information, in which case you will not be able to access or use portions of the Website or some of our Services features.

User Account Information. If you choose to create a User Account, you will be required to provide your name, email address, and other information. We will collect and store your User Account information.

Information You Provide to Other Users. You may choose to disclose information about yourself in multi-user communication functions available on the Website. We strongly encourage you not to disclose Personal Information about yourself. We will collect and store all postings, conversations or similar interactions between and among users, including any information contained in those interactions.

Automated Collection. We automatically receive and store certain types of information when you visit the Website, including the name of the domain and host from which you access the Internet; the IP address of the computer you are using and the browser and operating system you are using; the date and time you access the Website; any search terms you used to find the Website; the device identifiers and mobile and network information; your actions on the Website; among others. Note that this information will be treated as Personal Information only if we combine or link it to any of the identifying information above. Otherwise, this information constitutes Aggregate Information.

If you purchase products or pay for services via the Website, the transaction will be handled by our service vendor(s) responsible for processing your payment (“Payment Processor”). These entities have their own privacy policy and those terms will apply to you. Please be sure to review them at the links provided during payment processing. The policies of the Payment Processor are also considered a part of this Privacy Policy and part of your agreement with us. If you use another website to purchase our products or services, you do so at your own risk and you should carefully review the privacy policy and terms of any such websites.

Credit Card Information. We will require your payment or credit card information in order for the Payment Processor to process purchases. This includes your name, payment or credit card number, expiration date, billing address, and authentication codes or related information as needed to authorize the charge and complete the transaction. Credit card data is transferred over a Secured Sockets Layer (“SSL”) line if you are using an SSL enabled browser such as Microsoft Internet Explorer, Firefox, Safari, or Google Chrome. We also use SSL on other select pages where you enter Personal Information. This ensures that the Personal Information is encrypted as it travels over the Internet. This secure mode is enabled before any such information is transmitted from your computer. You will know you are in secure mode when the padlock or key icon in the upper right-hand or left-hand corner of the computer screen appears in the locked position. In addition, when accessing a secure server, the first characters of the site address will change from http to https.

Cookies and Web Beacons. We may also automatically receive and store certain types of information when you visit the Website through the use of cookies, web beacons, or similar programs to collect the information described above. A cookie is a small text file that is sent to your computer to collect information about your activities on the Website. The cookie transmits this information back to the applicable Website each time your browser requests a page from the Website. We may also use cookies to maintain session information you provide to us, so that when you leave the Website and return, the Website will recognize your device. Cookies do not generally contain any Personal Information and it is our policy not to track your Internet usage outside of the Website. “Web beacons” are small pieces of code placed on websites used to collect advertising metrics, such as counting page views, promotion views, or advertising responses. We may also use cookies or web beacons to measure aggregate web statistics, including the number of monthly visitors, number of repeat visitors, most popular webpages and other information.

Aside from setting cookies ourselves, we also work with selected third party partners to set cookies during your visit to the Website. These cookies help us and our partners provide you with relevant and engaging marketing and advertisements, such as promoting our newest offers to you while on other websites based on your activity on the Website. These cookies are controlled by the third parties, who must ensure they comply with their legal obligations when using cookies and collecting your information, including by making their privacy policies available to you and allowing you to change your mind.

Please consult your browser instructions for information on how to modify your choices about cookies. Finally, you may delete any existing cookies manually from the hard drive of your device.

Log Data. The web servers hosting the Website may also collect “log data.” Log data provides aggregate information about the number of visits to different pages on the Website. We use log data for troubleshooting purposes and to track which pages people visit in order to improve the Website. We do not link log data collected to Personal Information.

Social Media Integration. We may provide you the opportunity to connect your User Account with other social media platforms, including Facebook. When you participate in social features the information you provide may be shared with others by the operators of those platforms. We do not have any control over any third-party use of Personal Information or any other information you may make available on those platforms, so please be sure to read the applicable social media platform privacy policies carefully to determine whether you want to connect.

“Do Not Track”: Section 22575 of the California Business & Professions Code requires website and online service operators to disclose whether they honor web browser “Do Not Track” settings. Alexandre Birman supports and honors “Do Not Track” web browser settings. If you enable “Do Not Track” settings in the browser you are using, Alexandre Birman will, to the extent feasible, not collect, store, or use Personal Information about websites you visit using that browser other than www.AlexandreBirman.com. Other parties, however, may not honor “Do Not Track” signals.

Use of Personal Information

Alexandre Birman stores your Personal Information for as long as you maintain a User Account with us, use our Services, purchase our products, or post content that may contain Personal Information, on the Website. Personal Information provided by you or obtained through the Website may be used by us to, among other things:

Communicate with you by email, regular mail, telephone, or mobile devices, about products or services that may be of interest to you, either from us or from third parties;
Customize your user experience;
Manage our business;
Create and maintain your User Account;
Save your content under your User Account, or share your content (using your name or username), at your request, with other users of the Website;
Process, fulfill, ship products you purchase or any related service;
Provide the Services to you; or
Perform functions as otherwise described to you at the time of collection.

We generally store your Personal Information in the U.S. However, we may transfer your Personal Information from the U.S. to other countries or regions in connection with the above purposes. By providing any Personal Information to us, you consent to such transfer, storage, and processing.

Disclosure of Personal Information

Alexandre Birman does not share the Personal Information provided by you or obtained through the Website with third parties, except as described below and as otherwise specified in this Privacy Policy. Alexandre Birman may share Personal Information as follows:

With any third party or third parties that maintain and operate the Website on our behalf, or other parties that provide services to us related to the Website;
To comply with laws, statutes, or regulations;
To enforce this Privacy Policy and the Terms and/or to protect our rights and the rights of others;
As required by a court or government agency or to respond to a claim by you or a third party;
As part of a transfer of our assets; for example, in the event of a merger, acquisition, corporate change or, in the unlikely event of a bankruptcy involving Alexandre Birman; and
As you may otherwise request or agree.

Children

The Website is not directed at children, and we do not knowingly collect Personal Information directly from users under the age of 13 or from other websites or services directed at children. Consistent with the Federal Children’s Online Privacy Protection Act of 1998 (“COPPA”), we will not knowingly request or collect Personal Information from any child under age 13 without obtaining the required parental consent. Children can browse the Website without any Personal Information being collected.

Please visit http://www.ftc.gov/privacy/privacyinitiatives/childrens.html for information from the Federal Trade Commission about protecting children’s privacy online.

Updating or Correcting Your Information

If you would like to view your Personal Information, or delete or modify incorrect parts thereof, you may do so by sending an email to dataprotection@AlexandreBirman.com. We may be required to keep this information rather than delete it or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements. Please note that when we delete any Personal Information, it will be deleted from the active database, but may remain in our archives.

Third Party Links

The Website may contain links to other websites. We do not control, and make no representations whatsoever regarding, such other websites or the products and services offered by or through websites accessed through links on the Website, even those with which Alexandre Birman may have an affiliation. If you decide to access third party websites linked through the Website you do so at your own risk, and subject to the policies and terms of such websites.

In addition, the Website may include social media features, such as the Facebook Like button and widgets, such as the “Share This” button or interactive mini-programs that run on the Website. These features may collect your IP address, which page you are visiting on the Website, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on the Website. Your interactions with these features are governed by the privacy policy and terms of the company providing it.

Securing Your Information Online

We take reasonable measures to protect your Personal Information in an effort to prevent loss, misuse, and unauthorized access, disclosure, alteration, and destruction. However, please note that despite our efforts, no security measures are perfect or impenetrable and no method of data transmission can be guaranteed against any interception or other type of misuse. You should use secure usernames and passwords and carefully protect them from disclosure, and keep your security and virus protection tools current and up-to-date on your computer.

If we become aware of a security systems breach, we may attempt to notify you electronically so that you can take appropriate protective steps. For example, we may send you an email or post a notice to a public forum.

You should also be aware of how to handle and disclose your Personal Information and should avoid sending Personal Information through insecure email. Please refer to the Federal Trade Commission’s website at http://www.business.ftc.gov/privacy-and-security/consumer-privacy for information about how to protect yourself against identity theft.

Commercial Electronic Message Consent

By providing your email address to Alexandre Birman through the Website, you affirmatively and expressly consent to receiving commercial emails from Alexandre Birman. You may unsubscribe from these commercial emails at any time by following the “unsubscribe” instructions included in any email or by contacting Alexandre Birman via email at dataprotection@AlexandreBirman.com or at the mailing address provided below. Opting out of promotional communications does not affect our communications with you via telephone, text message or email related to any business we may have with you as an owner or other transactional emails.

Non-EU International Visitors

The Website is hosted in and provided from the United States. If you use the Website from Canada or other regions with laws governing data collection and use that may differ from U.S. law, please note that you are transferring your personal data to the United States. The United States does not have the same data protection laws as Canada and some other regions. By providing your Personal Information, you consent to the transfer of your Personal Information to the United States and the use of your Personal Information, in accordance with this Privacy Policy.

Terms Applicable to Data from European Union (“EU”) Member Countries

The Website is directed at consumers in the United States. In most cases, the Personal Information we collect is stored and used in the United States. While we do not direct our products or services to residents of the EU, it is possible that EU residents may access and use the Website. If we collect Personal Information from EU residents in a manner subject to the General Data Protection Regulation (“GDPR”) then, in addition to the above, the following terms shall also apply to our collection, use and retention of that information:

Compliance with Privacy Shield Principles. We support the EU-US Privacy Shield Framework principles (“Privacy Shield Principles,” e.g., Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement and Liability) regarding the collection, use and retention of Personal Information from EU Member Countries. Although we are not registered under the Privacy Shield, we make every effort to comply with these principles when handling Personal Information from residents of the EU Member Countries. However, our compliance with these principles may be limited (a) to the extent necessary to meet applicable national security, public interest, or law enforcement requirements; or (b) by statute, governmental regulation, or case law. If there is a conflict between the policies set forth below and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce’s Privacy Shield List at https://www.privacyshield.gov/list.

Basis for Collection. As set out above, we collect and process Personal Information for which you have given your express consent at the time of collection. For example, we collect Personal Information when you elect to participate in one of our promotions. We also collect and process Personal Information in order to improve our services, to deliver services and perform obligations under contracts we have with you, and to comply with our own legal obligations.

Sensitive Data. We do not collect sensitive data (as defined in GDPR), for example, biometric data, health data, or data revealing racial or ethnic origin, from visitors to the Website.

Onward Transfer. Except as otherwise provided in this Privacy Policy, we only disclose Personal Information to third parties who reasonably need to have access to it for the purpose of the transaction or activity for which it was originally collected or to provide services to perform tasks on our behalf or under our instruction. All such third parties must agree to use such Personal Information we provide to them only for the purposes for which we have engaged them and they must either: (a) comply with the EU-US Privacy Shield Principles or another mechanism permitted by the applicable EU & Swiss data protection law(s) for transfers and processing of Personal Information; or (b) agree to provide adequate protections for the Personal Information that are no less protective than those set out in this Privacy Policy. Where we have knowledge that an entity to whom we have provided Personal Information is using or disclosing Personal Information in a manner contrary to this Privacy Policy, we will take reasonable and appropriate steps to prevent, remediate or stop the use or disclosure.

Authorized Transfer. We also may disclose Personal Information for other purposes or to other third parties when you have consented to or requested such disclosure. Please be aware that we will disclose Personal Information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We are not liable for appropriate onward transfers of Personal Information to third parties.

Data Processors. We may retain third parties to process or analyze Personal Information we collect from the Website. For example, a website may be maintained or hosted by a third party service provider, a promotion may be administered by a sales promotion agency, and/or products may be fulfilled by a wholesaler. These suppliers and other third parties who provide services for us are contractually obligated not to use Personal Information about you except as we authorize.

Profiling. We may analyze Personal Information we have collected about you to create a profile of your interests and preferences so that we can contact you with information that is relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively. We may also use Personal Information about you to detect and reduce fraud and credit risk.

Your Rights. Your rights include: (a) a right to withdraw your consent to the processing of Personal Information about you to which you have previously given consent; (b) a right to object to processing of Personal Information about you for the purpose of direct marketing; and (c) a right to have any incorrect part of the Personal Information about you corrected or removed. If you request to have incorrect Personal Information removed, we may retain some of your Personal Information as necessary for the purposes of our legitimate business interests or in furtherance of public interests in accordance with the Privacy Shield Principles. Any Personal Information you have shared publicly with others may continue to be publicly visible on the Website. To withdraw your consent or update your Personal Information email us at dataprotection@alexandrebirman.com

You also have the right to obtain a copy of the Personal Information we have about you, although we reserve the right to charge a reasonable fee for this depending on the nature and frequency of your request(s) and our cost to provide the information.

Questions and Complaints. If you have questions or complaints regarding this Privacy Policy or our handling of Personal Information about you, please contact us at dataprotection@AlexandreBirman.com. We will promptly investigate and attempt to resolve complaints and disputes in a manner that complies with the Privacy Shield Principles and this Privacy Policy. Residents of Switzerland covered by the US Swiss Safe Harbor Principles should contact us with questions at the same address.

Enforcement and Disputes. In compliance with the EU-US and Swiss-US Privacy Shield Frameworks, we commit to resolve complaints about your privacy and our collection or use of your Personal Information in a timely and reasonable manner. If you do not receive timely acknowledgement of your request or have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.

In addition to the above, you may lodge a complaint with your home data protection authority and can invoke binding arbitration for residual claims not resolved by other redress mechanisms. Contact details for the EU data protection authorities can be found at http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

The Federal Trade Commission has jurisdiction over our compliance with this Privacy Policy and the EU-US Privacy Shield Framework. As a last resort, privacy complaints that remain unresolved after pursuing these and other channels may be subject to binding arbitration before the Privacy Shield Panel to be created jointly by the US Department of Commerce and the European Commission.

Changes to the Privacy Policy

We reserve the right to change or modify this Privacy Policy as we deem necessary or appropriate due to changes in our business practices or changes in the law. If you have provided us with your email address, we will attempt to notify you by that address of any material changes to how we use your Personal Information.