Client Services

Do I need to create an account to place an order?

You do not need to create an account to make a purchase. However, we recommend that you set up an Alexandre Birman account to enjoy benefits such as storing your personal details for quicker checkout, accessing your order history, and being the first to hear about new collections and announcements.

What are your Customer Care hours?

Our Customer Care team is available to assist you Monday through Friday, 9:00AM to 6:00PM EST.

Please fill out the contact form in the Contact Us section or reach out to us directly:

Phone: (646) 968-8694


Sign up to win custom Claritas

Win a personalized pair of our iconic Clarita Sandals and be among the first to receive exclusive invitations and updates about our collection.