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Client Services


Which shipping options are available, and what are the delivery fees?

All orders are shipped from the New York area through FedEx. Orders received after 3PM EST will be processed the next business day.

For orders shipped within the US, we currently offer the following shipping options:

Complimentary FedEx Ground - orders are delivered one to seven business days after being shipped.
FedEx 2-Day Express: $20 - orders are delivered within two business days of being shipped with the exclusion of some shipments to Alaska and Hawaii which may take three business days.
FedEx Standard Overnight: $25 - orders are delivered the next business day after being shipped.

We currently are unable to offer shipping to areas outside of the US, but please check back soon for updates on available shipping countries.


Which countries do you deliver to?

Currently, we are only able to ship to addresses within the United States. Please check back soon though for updates to available shipping countries.


What payment methods do you accept?

We currently accept the following payment options:

- Visa
- Mastercard
- American Express
- Discover
- JCB
- Diners Club
- PayPal
- Apple Pay


Can I amend my order once it has been placed?

In order to get your purchase to you as quickly as possible, we begin processing all orders as soon as they are received. As a result, we are unable to make adjustments to items or guarantee that we will be able to accommodate any cancellation requests.

Please contact our Client Services team at (646) 968-8694 so that one of our trusted advisers can assist you with any inquiries regarding your order.


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